Indian medical visas typically take 3 to 7 business days. You will need a valid passport (6+ months remaining), a recent passport photo, a letter from the Indian hospital confirming your appointment, and your medical reports. We prepare the hospital invitation letter and treatment confirmation documents for you, and walk you through the e-visa application on the official Indian government portal. One companion visa for a family member travelling with you is also available.

Yes. Our coordination team includes Arabic speakers from your first WhatsApp message through your return home. Most of our partner hospitals have dedicated Arabic-speaking patient care teams, and we accompany you to consultations to translate medical conversations if needed. You will never have to navigate a clinical decision in a language you are not comfortable with.

Every hospital we work with holds JCI (Joint Commission International) accreditation, NABH (Indian National Accreditation Board) accreditation, or both. These are the same quality standards used by hospitals in Europe and North America. We work only with established institutions like Apollo, Fortis, Medanta, Artemis, Max Healthcare, and BLK-Max, all of which routinely treat international patients and have dedicated international patient departments. We do not work with unaccredited facilities.

We coordinate post-treatment follow-up with your treating doctor for 6 months after your surgery. You can WhatsApp us any concern and we will connect you to your specialist for a video consultation at no cost. We also help you find qualified doctors in your home country for in-person follow-up when needed. Continuity of care is a written part of our coordination, not an afterthought.

Our basic coordination service is free for patients. We are compensated by our partner hospitals at standard facilitator rates, which are built into the hospital's pricing and do not increase your treatment cost. There is no separate fee from us for the second opinion, hospital matching, or visa support. Optional add-ons like premium accommodation upgrades or extended family services are quoted separately so you only pay for what you choose.

Yes. We arrange accommodation for your family at hotels or serviced apartments within walking distance or short drive of your hospital. We can also assist with a companion visa for one accompanying family member. For longer treatments like cancer therapy or organ transplant where family may need to stay several weeks, we negotiate extended-stay rates with hospital guest houses or nearby Muslim-friendly hotels.

It depends on the procedure. As a rough guide: cardiac bypass surgery requires about 12 to 14 days in India (3 to 4 days in hospital plus recovery). Knee replacement requires 15 to 18 days. Cancer treatment varies widely depending on the protocol, from 2 weeks for surgical procedures to several months for chemotherapy cycles. IVF requires 18 to 21 days. We share an exact timeline for your specific case along with your treatment plan.

Yes, fully. Your medical reports, photos, and personal details are shared only with the specific specialists reviewing your case for the second opinion, and with the hospital you eventually choose. We follow standard medical confidentiality practice. Your information is never used for marketing, never shared with third parties, and never stored beyond what is needed for your treatment coordination. You can request deletion of your records at any time.

Send us your medical reports or a description of your concern via WhatsApp or our contact form. There is no cost and no obligation. Within 24 hours, you receive a written second opinion from a relevant specialist along with an estimated cost and treatment plan. You decide whether to proceed. No pressure, no follow-up calls unless you ask for them.